Last Updated: March 19, 2025
1. Eligibility for Refunds
We offer a money-back guarantee within 15 days of purchase if our IPTV service fails to function as described and our support team is unable to resolve the issue.
2. Non-Refundable Cases
Refunds will NOT be provided in the following cases:
- Your internet connection is too slow or unstable to support IPTV streaming.
- You change your mind after purchase.
- Your device is incompatible with our IPTV service.
- The issue is due to third-party applications or hardware.
- You violated our terms of service.
3. How to Request a Refund
To request a refund, contact us at WhatsApp with your order details and a clear description of the issue. Our team will review your request and respond within 15 days.
4. Refund Processing
Approved refunds will be processed through the original payment method within 7 business days.
We reserve the right to modify this refund policy at any time.
For any questions, please contact at our WhatsApp.